23rd May 2016 at 9:16 am
|Mon||08:00 - 17:30|
|Tue||08:00 - 17:30|
|Wed||07:00 - 08:00 (Most Weeks)|
|08:00 - 17:30|
|Thu||08:00 - 17:30|
|18:30 - 20:45 (1 per month)|
|Fri||08:00 - 17:30|
|Sat||08:30 - 10:45 (2 per month)|
23rd May 2016 at 9:16 am
5th January 2016 at 9:44 am
Please take note that you have a allocated, accountable GP, if you do not already know who your GP ...
12th September 2014 at 10:49 am
Please read the document attached below for more information about our online services. Please note that ...
10th January 2014 at 9:54 am
Please have a look at this page regarding information from the Clinical Commissioning Group. ...
Guide Post Medical Group is an old established Bedlingtonshire practice which moved to its present premises in 1978.
Our contract is with NHS England, from whom details of primary medical services in the area may be obtained. They can be contacted at Rapier House, Sunderland Enterprise Park SR5 3XB on 0191 502 6542.
The practice has 8 doctors, including 5 partners, and currently has 8800 patients. We welcome registrations from patients within our practice boundary.
Guide Post Medical Group is conveniently situated on several bus routes, and there is car parking for patients at the rear of the building.
DISABLED ACCESS – We have a drop-off bay as well as designated parking bays and automatic doors to allow easy access to the building. All the consulting rooms are on the ground floor, and we have toilet facilities for the disabled.
In keeping with government guidelines we work towards an appointment system that allows access to a doctor or nurse within 48hrs. At times of high demand we are not always able to meet this, however, we guarantee to see anyone the same day if the patient considers this to be necessary.
Routine Appointments – Doctors appointments are available every day either as 10 minute same day appointments, or 10 minute pre-bookable appointments.
Urgent Appointments – The doctors have instructed the receptionists to question all requests for an urgent appointment. Anyone who genuinely needs to be seen urgently will be seen as soon as practicable on that day. If there are no free appointments, you will have to wait until a doctor has a gap in his/her appointment list, but this will usually be within 2 hours, 1 hour for young children. No choice of doctor will be given.
Telephone Advice – If you wish to speak to a practice nurse, the nurse will be informed of the contact and will telephone you as soon as possible. If you wish to speak to a doctor, the receptionist will take your contact details and brief details of the nature of the call. You will be advised that the doctor may not return the call on the same day, unless urgent.
Home Visits – Home visits are only available for patients who are truly housebound because of illness or disability. It is the doctor’s responsibility to decide where the consultation should take place. Before requesting a home visit ask yourself if you really need a doctor to come out to your home or whether you could get to the surgery. If possible please try to telephone before 10 am stating you name and address and telephone number where you can be contacted, and the nature of the problem as this helps us to plan the order of the visits. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice. Unfortunately, we cannot offer a visit by a doctor of your choice.