We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Guidepost Medical Group
Complaints Procedure
We make every effort to give a friendly and professional service, but we realise that we cannot please every patient all the time. If you have any suggestions for improvement, concerns or complaints please let us know. The complaints procedure is available from reception.
We are continually striving to improve our service, any helpful suggestions would be much appreciated by our Patient Participation Group who are involved in developing all aspects of the services we offer.