New Patient Registration
If you wish to register you will need to complete a registration form. When you have completed all of the details, click on the "Submit Form" button to mail your form to us. We will send you a message once you are registered.
Patients are registered with the practice, not an individual GP, although you may choose who you see, depending on which doctors or nurses are available.
If you move out of the practice area, you need to register with a new practice as soon as you move. We can provide information about how to find a new practice.
Choice Of GP Practice
The Patient Choice Scheme has been implemented to assist the following people:
- who are away from their local practice area during the day, such as commuters.
- for any other person living outside of a practice’s boundary area who wishes to access primary medical services either by registration, or being seen and receiving treatment as an unregistered patient.
Patient Rights & Responsibilities
You will be treated with respect and as a partner in your care. Being a partner means you have responsibilities too.
- Ensure you have access to medical advice from 08.00 to 17.30 Mondays to Fridays, excluding Bank Holidays. Out of these hours NHS England is responsible for access to medical advice and care.
- Aim for you to have access to a suitably qualified medical professional within 48 hours of your initial contact during surgery hours, or in an urgent case, the same day.
- Work in partnership with you to achieve the best medical care possible.
- Involve you and listen to your opinions and views in all aspects of your medical care.
- The prevention of disease, illness and injury is a primary concern. The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle.
- Attend for review of your medication or medical condition when we ask you to do so.
So, we would respectfully ask that you:
- Let us know if you intend to cancel an appointment or are running late.
- Treat staff with courtesy and respect. Reception staff may have to ask some personal questions to assist us in providing you with the best service.
- lnform the practice staff of any alterations in your circumstances, such as change of surname, address or telephone number. Please ensure that we have your correct telephone number even if it is ex-directory.
You have the right to:
- Express a preference to see a particular practitioner although this may mean that you have to wait longer for an appointment. We will endeavor to comply where possible.
- Request a consultation if you are between the ages of 16 and 74 and have not attended a consultation/clinic appointment within the last 3 years. The practice will make such enquiries/examinations as appear to be appropriate under the circumstances.
- Request a consultation if you are over 75 and have not attended a consultation/clinic appointment within the last 12 months. This can take place in your home, if in the reasonable opinion of the practice it would be inappropriate for you to attend the surgery.
As patients, you are responsible for your own health and that of any dependents. It is important that you adhere to information and advice given to you by health professionals.
If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.
To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.
Your Named GP
You may be aware that in 2016 practices are required to provide all of their patients with a named GP who will have overall responsibility for the care and support that their surgery provides for them.
They will also work with other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs. This does not prevent you from seeing any GP in the practice as you currently do.
ALL patients have now been allocated a named GP, please contact the surgery if you wish to find out the name of the GP allocated to you.
You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on 01670 822071.
Roles and Responsibilities of the Named GP:
- Take lead responsibility for ensuring that any services which the contractor is required to provide under the contract are, to the extent that their provision is considered necessary to meet the needs of the patient, delivered to the patient;
- Work with relevant associated health and social care professionals to deliver a multi-disciplinary care package that meets the needs of the patient;
- Take all reasonable steps to recognise and appropriately respond to the physical and psychological needs of the patient in a timely manner;
- Ensure that the patient receives a health check if, and within a reasonable period after, one has been requested, as set out in section 7.9 of the GMS Contract Regulations;
- Inform the patient as soon as any circumstances arise in which the accountable GP is not able, for any significant period, to carry out their duties towards the patient, and where the practice considers it to be necessary, assign a replacement accountable GP to the patient and give notice to the patient accordingly.
The NHS App
Guidepost Medical Group would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
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